‘About This Mac’ (in the Apple menu, then click ‘System Report’)
If you’re using a USB scanner on a Mac, make sure your scanner appears in The USB Vendor ID and USB Product ID tell VueScan what kind of scanner is connected at this IP address. If VueScan still can’t find your scanner, look up the USB Vendor ID and USB Product ID in the supported scanners list, then set “Prefs | Network scanners” to “Manual” and put this info and the IP address into the fields below this. (VPN) because this will interfere with finding scanners on the network.
(UDP port 5353) and make sure you aren’t using a Virtual Private Network Make sure your firewall and router aren’t blocking mDNS responses The computer and scanner also need to be on the same subnet. You might also need to enable AirPrint on the front panel of the scanner. Of the scanner to see if there’s an option for enabling ‘mDNS’ If you’re using a WiFi scanner, check the scanner settings on the front panel Old USB cables can often get crimped or otherwise go bad. If you’re using a USB Scanner, try using a different USB cable or port.
Make sure your scanner is plugged in and turned on before you start VueScan. Here are solutions for a few common problems people have connecting to their scanner.
